Trigger
A user presses panic or a configured safety event is detected.
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Panics and worker safety
Give every panic a clear route.
Connect manual panic or SOS events, and supported man-down or inactivity alerts, to a defined response process.
- MANUAL
- Panic or SOS input
- AUTOMATED
- Where device support allows
- CONTEXT
- User, time and location
- RESPONSE
- Human escalation path
THE PRACTICAL USE
Put the information where someone can use it.
An alert only helps when someone receives it, understands who raised it and knows what to do. Surge helps configure the device event, control view and escalation route as one operating process.
Manual panic and SOS
Use a dedicated or programmed button on suitable devices to raise an urgent alert.
Man-down and inactivity
Supported devices and applications can detect selected events such as a fall, tilt or lack of activity. The available options are confirmed per device.
Location context
Where the device and network support it, the alert can include the user's latest available position.
Escalation rules
Agree who receives the alert, how it is checked and who takes the next action.
A panic feature doesn't create an emergency response by itself. It must be paired with trained people, tested procedures, suitable coverage and regular checks.
HOW IT FITS
A simple field-to-control workflow.
The detail is configured around your sites, people and escalation process.
Notify
The control application presents the available user, device, time and location information.
Respond
The assigned person follows the agreed verification and escalation procedure.
CONNECTED CAPABILITIES
Build the wider workflow.
Use related hardware and software where it adds a clear operational purpose.
COMMON QUESTIONS
What to confirm before rollout.
The final behaviour depends on the chosen device, application, network and operating procedure.
Can the system detect man-down events?
Selected hardware and applications can support man-down or inactivity events. We confirm the exact behaviour during scoping.
Who receives a panic alert?
That is configured around your operation. It can be a controller, supervisor or another agreed response role.
TALK TO SURGE
Start with panics and worker safety.
Tell us how the team works now, where the gaps are and what you need to see. We'll help define the right combination of devices, software and setup.