Plan the patrol
Define the sites, routes, checkpoints and time windows that matter.
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Guard patrol monitoring
Know where your guards have been.
Give control rooms and supervisors a clearer view of patrol activity, checkpoint visits and incidents while the shift is still active.
- CHECKPOINTS
- NFC or location-based
- VISIBILITY
- Current and historical
- EXCEPTIONS
- Missed or late activity
- RECORDS
- Patrol and incident history
THE PRACTICAL USE
Put the information where someone can use it.
A patrol system should answer practical questions: Did the patrol happen? Which checkpoints were reached? What was reported? Where does someone need to follow up? Surge connects supported field devices to a control view so those answers are easier to get.
Patrol routes and checkpoints
Set up the points a guard must visit and the sequence or time window that applies. Checkpoints can use NFC or suitable location workflows, depending on the chosen device and site.
Live operational view
Supervisors can see current patrol activity and available location information from connected devices.
Exception alerts
Missed, late or unexpected activity can be flagged to the people responsible for checking it. The escalation path is agreed during setup.
Patrol records
Keep a searchable record of completed checkpoints, reported incidents and available time and location data.
The TE310 has built-in NFC for checkpoint scanning. Other handhelds can support patrol workflows where their hardware and software configuration allows it.
HOW IT FITS
A simple field-to-control workflow.
The detail is configured around your sites, people and escalation process.
Record activity
The guard checks in using the assigned device and reports anything that needs attention.
Review and respond
Control sees the activity, follows up on exceptions and keeps the resulting record.
CONNECTED CAPABILITIES
Build the wider workflow.
Use related hardware and software where it adds a clear operational purpose.
COMMON QUESTIONS
What to confirm before rollout.
The final behaviour depends on the chosen device, application, network and operating procedure.
Can patrols use NFC tags?
Yes, when the selected device supports NFC and the patrol setup is configured for tag scanning.
Does the system replace the control room?
No. It gives the control room better information. Your team still owns the response, escalation and operating procedure.
TALK TO SURGE
Start with guard patrol monitoring.
Tell us how the team works now, where the gaps are and what you need to see. We'll help define the right combination of devices, software and setup.